CIC Contact Options
Telephone number: 1-888-242-2100
- Automated telephone service (available 24 hours a day, 7 days a week)
If you have a touch-tone telephone, you can listen to pre-recorded information about CIC programs and check the status of your application.
- Call Centre Agents – Monday to Friday, 8 a.m. to 4 p.m. (your local time except for statutory holidays)
Services are available in French and English.
IRCC Web Form
The IRCC web form is available only if you submitted an application to an in-Canada office or online. If you sent your application outside of Canada please use the International case specific inquiry form for the mission where you applied.
Please note that you can also find answers to your questions by consulting the online CIC Help Centre.